Home insurance

Make a claim

In the event of a claim, you want to be able to speak to someone fast. Our panel of expert insurers are on hand to help.

Who to call

Call the number for your policy type below, lines are open 24 hours a day, 7 days a week unless stated otherwise.

  • RSA 0121 275 2691 24 hours a day, 7 days a week
  • Bspoke Underwriting Ltd 0345 218 0221 24 hours a day, 7 days a week
  • If your policy renewed on or after 19th October 2026: ARAG 0117 934 2000 24 hours a day, 7 days a week
  • LPG Home Emergency 0330 032 0054
    LPG Family Legal Protection  0344 840 6345 24 hours a day, 7 days a week

Not sure which panel insurer covers your policy? Check your policy schedule or welcome documents, or contact us and we'll point you in the right direction.

Need help?

If you have any further queries about your policy or want to know more, find all the details below.

Manage your policy

View documents, update your details or get in touch through your account.

Manage my policy